Return & Refund Policy
Effective Date: February 25, 2025
Last Updated: February 25, 2025
1. Introduction
At Web Fashion Studio, we strive to ensure customer satisfaction. If you are not completely satisfied with your purchase, we offer returns and refunds under the conditions outlined in this policy.
2. Eligibility for Returns
- Items must be returned within 30 days of the purchase date.
- Products must be unused, unworn, and in their original packaging.
- Proof of purchase is required for all returns.
- Certain items such as personalized or final sale items are not eligible for return.
3. Return Process
- To initiate a return, contact our customer support at customer@webfashionstudio.store.
- Provide your order number and reason for the return.
- Ship the item back to our return address at your own cost unless the return is due to a defective or incorrect item.
- Once we receive the returned item, we will inspect it and process the refund if it meets the return criteria.
4. Refund Policy
- Approved refunds will be processed within 7-10 business days.
- Refunds will be credited to the original payment method used for the purchase.
- Shipping charges are non-refundable.
- If a product was purchased during a promotion or with a discount, only the amount paid will be refunded.
5. Exchanges
- We allow exchanges for defective or damaged products.
- If you need an exchange, please contact customer support and follow the return process.
6. Late or Missing Refunds
- If you haven’t received a refund yet, check with your bank or payment provider as it may take additional processing time.
- If the issue persists, contact us at customer@webfashionstudio.store.
7. Changes to This Policy
- We reserve the right to modify this policy at any time.
- Changes will be effective immediately upon updating this page.
8. Contact Us
For any questions or concerns regarding our Return & Refund Policy, please contact us at:
Web Fashion Studio
https://webfashionstudio.store/
customer@webfashionstudio.store
6278 Commerce Palms Dr, Tampa, 33647 Florida
(813) 971-3249